Research and Discovery The project began with in-depth research involving interviews with facility managers and maintenance teams. The goal was to uncover key challenges such as limited visibility of ongoing tasks, inconsistent communication, and outdated legacy systems. Insights from this stage guided the structure of the product’s user experience. Information Architecture and Wireframing After defining the main user journeys, I organized the platform’s architecture to create a clear and intuitive navigation flow. Low-fidelity wireframes were developed to validate the logic of the dashboard, work order management, and asset tracking. Each flow was optimized to minimize steps and enhance task completion efficiency. Prototyping and Testing Using Figma, I created interactive prototypes that simulated real user scenarios. Usability testing with internal teams revealed opportunities to simplify the onboarding process and improve dashboard hierarchy. Iterative adjustments resulted in a 40% faster setup experience and more predictable workflows. Design System Development To ensure consistency and scalability, I built a complete Design System including components, color tokens, typography, and layout rules. This system standardized design language across modules and improved collaboration between design and development teams, reducing delivery time significantly. Collaboration and Implementation Throughout the process, I worked closely with developers and stakeholders to align business goals with design solutions. My background in software engineering facilitated technical discussions and ensured that visual concepts were implemented accurately and efficiently.